Customer Testimonials
They were infinitely patient and open to exploring different options! Thank you we love our new (to us) truck!
Danielle does a nice job. Always very helpful and answered my questions. Will come back and see her again!
Everything went great from the test drive to contract to the sales men talking to us .
We always very happy with our purchase and the great service we get! Thank you!
We had a great experience buying our vehicle! Amazing people and service! We have already referred others to work with Mike Molstead Motors and will definitely purchase there again. Thank you!
Always do great work and timely at getting it done. I have purchased five Durango's since 2014. And so far, all is great. My son has purchased two cars and my wife one. Thanks
Nathan Molstead went above and beyond! The sales and service there is top notch and we’ll definitely be back!
The staff is great at the dealership from scheduling to the service to sales departments.
Sydney is the best! Took care of handling all the warranty work and got me scheduled asap. Always willing to pickup and drop off once service is complete so I dont have to adjust my schedule at all!
Good place to get repairs done fast and reasonably priced
Jeff and crew were awesome to deal with. We will continue to work with them when we need vehicles
Have bought multiple cars from Molstead’s and it’s always an easy experience.
Very good experience. Sales was very good, knew how to explain things so I understood.
Thankful for such a great dealership so close to home. Always returning, trip after trip!
Everyone was great. From sales, to the business office, to service. All is good! Thanks!
From start to finish, the crew at Molstead Motors made buying a car both easy and enjoyable. We swung through the lot one evening and caught someone leaving work late. By nine that night, we had an appointment to test drive it first thing in the morning. When we signed the papers, the atmosphere at the dealership was family-like; even folks walking by were fun and chatty. It didn’t end with the sale, either. We got help setting up the technology, and since the vehicle only came with one fob, they ordered another, picked the vehicle up at my ... Read More Google - Oct 24, 2026
Perfect dealing with this company loved every bit of it thanks very much for helping out
Was very impressed at the customer service that I received. My sales person, Deb, was amazing. She listened to me and didn't "pressure" me into sales. She was out going, up front, and very personal
Staff and dealership were very accommodating and helpful. I appreciated the loan of a vehicle long-term while sorting out the need to replace mine and working with me to get what I wanted.
I called Jeff and told him what I was looking for and he showed me a few that he had available at that time and nothing was what I was looking for and the pickup that I ended up getting came in and Jeff sent me pictures and information about the truck and it was what I was looking for !
We have had very good luck with everything that we have had done. Would like to thank Sydney for all she has done for us.
Responsive and Always got back to me when I had a question. Didn’t try to up sale me got me what I wanted.
I feel this time they brought crystler tech to help with the issue my van is having, hopefully it is fixed this time. It has been in the shop more than me at least it feels that way.
Best dealer in the North Iowa and Soutern Minnesota area bar none,that's for sure.
Very good experience from beginning to end. I was impressed by the seamless teamwork among the sales staff. Working with finance was an easy process. Definitely worth the trip there!
Very friendly, knowledgeable and down to earth! I would recommend Levi to anyone looking to buy a new or new vehicle to them!!
Dealership is very well kept. Nice and clean. Service department is friendly. Fast easy Service. Bookkeeper needs educated!
I really appreciate working with Sydney in the service department. She communicates very well and her customer service is excellent.
Worst customer service ever encountered.
The service department is excellent, and efficient. In and out quickly and great communication from staff to customer
Max has excellent customer service, honesty, and attention to detail truly stands out. If you're looking for a salesperson who genuinely cares about his customers, I highly recommend asking for Max. Thank you for making this such a great experience!
I've purchased a lot of vehicles in my years - The Molstead Experience was the best!
I’m not sure who Chris Hoeft is so I cannot leave a review on him.
Service area is clean, employees are accommodating and professional. They listen without interrupting. They explain things to us.
I don't know why anyone would buy a car from anywhere else. This is my second purchase and the level of customer service exceeds every other dealership by a mile. From their fast response, to fair and upfront pricing of their vehicle, plus the vehicles I was trading in. And then delivering the vehicles to my house. I never even had to go to the dealership. It doesn't get any easier. Five stars all the way!!!
Second vehicle we've bought here. Jeff is a great salesman. They all are very knowledgeable & helpful.
Great service center. Do what is needed to keep your repair cost low. Always feel like am treated fairly.
The people at Molstead motors make me feel good about buying a vehicle at Molstead Motors. . Maybe a little too good! Ha Ha $$
Dealer always gets me taken care of, from sales to service. They always keep me in the loop and get the job done right!
Worked with Jeff for many years. Always very helpful and professional even after the sale
Danielle did a great job taking care of me and keeping me updated on my vehicle's progress.
They found the car we wanted out of state and got it delivered with good information flow to us.
They have an exceptional team of professionals! They are Always courteous and service oriented. Great experience every time.
I wanted a certain vehicle and they found it for me and kept it in my price range. They went above and beyond and Josh, Jim, Mike and the whole team are top-notch! I will always buy a vehicle from Mike Molstead Motors!
Very friendly and courteous. They worked me in right away when I needed a tire alignment. I have purchased all my vehicles from them for the past 25 years.
Friendly, helpful, reliable. Questions are always answered in a timely manner. Four more words, ok?
Salesman was professional. Finance guy was not very respectful of my time and did not explain things very well, I had to ask questions to get all of the pertinent information. Communication with the service department was nonexistent. I asked for updates on what the status of my vehicle was and did not get them.
Levi was awesome, he went above and beyond to get me exactly what I wanted for a vehicle. Even got some new floor mats for my new ride. I wouldn't go anywhere else for a vehicle . They genuinely care about the customer and their needs.
Thanks for being so patient with me Jeff! Always so kind. Paperwork always goes so smooth.
Great customer service in the service department as well as the dealership. We bought a new truck while traveling through North Iowa this spring and put enough miles on the truck while in North Iowa to have its first service at Molstead Motors. The service was timely and efficient and they have a great waiting/work room for their customers.
My truck was fixed in a timely fashion and with good updates and courteous service.
Very professional and great work. No issues when I go there. Thank you very much.
Great customer service friendly atmosphere service department in great job. Very good to listening to my concerns.
Great people and dealership to work with from sales to service! They hold my business!
Josh and Joe and Mike Witham get high marks too. I visited with them too.
Deb was awesome to work with. Jim Molstead was very helpful, as well. Good experience!
Was quoted a price and when the bill came it was higher was told there was nothing they could do about it
Satisfactory service, pleasant atmosphere, great customer service. I have never had an issue with their service department.
We always have great service at Mike Molstead Motors. Shelby has helped us in the service area and she is always very professional. We love working with Jackson, Jordan and Josh...we feel like they care and are genuinely glad we bring our vehicles to them.
Thank you for making it easier for us, the service of picking up/and drop off with our vehicle after oil change..so convenient especially when we are busy this is the perfect place for us to get our vehicle serviced. We are definitely gonna keep coming back!
The lifetime warranty is a great deal- if you make sure you get your oil change exactly every 3,000 miles. Don’t go over just a bit or they will deny your claim.
Service is always flexible with scheduling, promptly completed with clear explanations of what was or needs to be done.
H h h h h h h h h h h h h h h
Long wait. Waited 1 1/2 hours for oil change and tire rotation. Otherwise everything was satisfactory.
💎 A Diamond in the Cornfield — Shoutout to Mike Molstead Motors 💎
I wanted to take a minute and give some well-deserved recognition to Mike Molstead Motors here in Charles City after the experience I had with them today.
My 2011 Dodge Avenger needed a new catalytic converter. While looking into getting it fixed, I discovered there was actually a recall covering that specific issue. I called Molstead’s, they checked into it, and they got me scheduled.
Now, I’ll admit something: I have this completely unwarranted fear of dealerships. 😂 I don’t know where it comes from, but in my head, ... Read More Google - Aug 13, 2026
Great response to any questions or concerns I had regarding the vehicle we purchased. Good people.
From walking in the door to driving away in our newly purchased vehicle, Max, Jim and the whole team at Mike Molstead made us feel like we were the most important customer there. We will only be buying our vehicles from Max and Mike Molstead Motors from now on!
If harder work makes a diffrence it's worth it. I just thought $488.00 was alot for an hours work. I guess we were always pd. by hrs. worked. But I am 87 yrs. old and live in a MONEY is Americas God NOW. Live and learn. I could afford a 5 cents Ice cream cone. HA!!!
I brought my car in to have a minor problem looked at, and while I was there, I bought a truck from Mike Witham.
All members of the dealership were very easy to work with and very helpful. It was a very smooth transaction.
still waiting for parts to arrive so......cant really complete this survey but herer goes
I like the fact that the facility is modern and always neat and clean. It tells me they are going to treat my vehicle the same. The personal present themselves in the same manner. They are knowledgeable and friendly. Never had to return my vehicle because it was not repaired correctly the first time.
We Always receive the best service from Danielle Vance and Matt Fullerton! We never go elsewhere!
It was all good made my appointment in person. They set it up for me. I brought the vehicle in. It was done in a timely matter, and I was very satisfied. I would recommend their service department to anyone.
Very good to work with and did everything we asked. Sales man was very helpful and nice
We had the best buyimg experience here. They were personable, honest and really listened to what we wanted. It was evident that their goal was to make sure we left happy.
Very nice people to deal with was a absolute pleasure to deal with them. Very nice Dealership
Great, friendly service! The waiting area is very large and comfortable. They make getting your car in for service a breeze!
they are all easy to work with, they are also very professional andseem to care about feedback.
Purchased my new Ford Maverick at Mike Molstead Motors a couple of months ago and just had it's first service. From sales to service 10 out of 10. Great dealership to work with and trust.
Amazing, Very helpful Caring Dedicated to their customers Made our experience enjoyable Very friendly Very knowledgeable!
Great place to buy a Truck or car. They treat you very well. There service department is outstanding.
Great Advisor! Listens to customers concerns and follows customer vehicle through the entire Ford Experience.
First time I’d worked with buying a car remotely and it was an amazing experience. I would highly recommend them.
Levi K. made the whole online and shipping out of state experience easy as could be and is a straight up good guy no xx. I would definitely buy more vehicles and tell a friend because of him! ~Robert N.
Everything went perfectly. Truck was done before time allowed Sydney was amazing as always. Thanks again
They were super easy to work with. If something wasn't right, they made sure to make it right.
Great service every time I come to the dealership. I won't go anywhere else!
I especially like talking to one person for my vehicle. Sydney always does a great job communicating.
They are nice people to deal with. No hassle just do the work and send you on your way.
Very nice atmosphere & the service area is so clean. I appreciate the communication & helpfulness of all.
Very helpful very informational. they explaining financial options. they explained all options on Vehicle. We’re looking at very well and how they all function and they make sure a vehicle was serviced and all problems fixed.
They were quick and easy to work with. Very nice place with a great selection of vehicles.
Always professional & prompt on service visits. A very trustworthy dealership and fair on price. I would not go anywhere else but Molstads Motors!
It's a great dealship very friendly and they always welcome you with a smile when you walk in the door
